Officer, Pension Operations

Manulife (International) Limited

Working Arrangement

The Opportunity


The customer is the focus of everything we do, and millions of end users rely on our products daily. We believe in the value of empowering Senior Officer, Pension Operations with the resources to solve critical problems for the future of our business, which is why we need you.

What motivates you?

  • You obsess about customers, listen, engage and act for their benefit
  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes
  • You thrive in teams, and enjoy getting things done together
  • You take ownership and build solutions, focusing on what matters
  • You do what is right, work with integrity and speak up
  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

  • Degree / diploma holder
  • Around 3-5 years' relevant work experience, preferably in provident funds operations (MPF & ORSO)
  • IA license, MPF license, LOMA qualifications would be an advantage
  • Good communication skills in English and Chinese, both spoken and written
  • Good analytical, problem-solving and communication skills
  • Mature and able to work independently under pressure
  • PC literate in MS Office, including Word, Excel, PowerPoint and Chinese Word-processing

On the job you will:

This role primarily focuses on P&P operations:

  • eMPF member notification: work with MPFTC Governance, Risk and Compliance, Finance, Tech to prepare for eMPF onboarding member notification (mandatory item)
  • All Printing & Postage related workflow processes and outcome delivery; the tasks involved but not limited to: liaise across HKR Ops, HKR Tech, LifeCo Tech, LifeCo Enterprise & Solution and vendors, involve in AMBS planning, testing and fulfillment testing, work and propose mailing schedule & plan, other non-AMBS customer & agent notice/documents
  • Payment reconciliation and processing
  • Print & Post budget monitoring and initiatives on cost reduction

Our commitment to you

  • Our mission; to be a part of making Decisions Easier and Lives Better
  • A leadership team dedicated to your growth and success
  • A bold ambition and set of goals to be a leader in driving transformation in our industry
  • Our best. Every day.  
薪酬 薪金面議
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 全職
  • 學士


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