Assistant Guest Services Supervisor (Reservations)
助理客戶服務督導 (訂房部)

The Harbourview (CYMCA Harbourview Limited)

Job Responsibilities:

  • Handle daily reservations received by phone, fax, email and online channels;
  • Answer all incoming enquiries promptly and professionally according to hotel standard;
  • Update and keep proper records of all reservation correspondence.
  • To assist in controls and monitors room reservation status and upsell rooms to maximize room revenue and occupancy.
     

Job Requirements:

  • Diploma or above in Hospitality Management or related disciplines;
  • Minimum 3 years of experience in Front Office operations with at least 2 years in supervisory level;
  • Pleasant, energetic with positive service attitude and excellent interpersonal skills;
  • Good communication skills in both English and Chinese including Putonghua.
  • Candidates with less experience will be considered as Senior Guest Services Officer.

 

Benefits:

  • Discretionary bonus酌情性花紅
  • 7-8 days off per month每月7-8天有薪例假
  • 12 days annual Leave 12天有薪年假
  • Birthday Leave 生日假
  • Family Leave 家庭友善假
  • Free duty meal免費員工膳食
  • Medical benefits醫療及住院計劃
  • Staff discount 員工優惠
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 灣仔
僱用形式
  • 全職
教育程度
  • 文憑或相等程度
待遇
  • 生日假
  • 恩恤假
  • 豐厚薪酬
  • 彈性花紅
  • 家庭友善假
  • 員工免費膳食
  • 婚假
  • 醫療計劃

類近好工

打荷(灣仔酒店中菜)

Tiffin (HK) Limited

戲服助理 - 12個月合約 (港幣$6,000特別迎新獎金)

Hong Kong Disneyland

三鑊(馬來西亞菜 - 灣仔酒店)

Tiffin (HK) Limited

Lounge Ambassador

Cathay Pacific Airways Ltd

餐務組組員 (兼職) 膳食及營養部

HONG KONG ADVENTIST HOSPITAL

二砧(馬來西亞菜 - 灣仔酒店)

Tiffin (HK) Limited