Assistant Client Service Manager - Private Banking Department

Hang Seng Bank Limited

Private Banking and Trust Services -  Private Banking Department

We are currently seeking a high caliber professional to join our department as Assistant Client Service Manager.

Principal Responsibilities

  • Assist the relationship managers in managing customers’ assets and investment portfolios by monitoring asset allocation, product mix and risk exposure
  • Assist in developing and maintaining customer relationship by making servicing calls and handling customers’ enquiries
  • Handle the daily administration of customer accounts including investment, loans, deposits and other banking transactions


  • University degree in a related discipline OR other relevant qualifications
  • Passes in the HKSI and IIQE licensing examinations
  • Minimum 3 years’ experience in banking with knowledge of investment and insurance products; experience in dealing with high net-worth customers an advantage
  • Ability to communicate effectively, embrace change and overcome challenges
  • Ability to be resilient in face of difficult situations
  • Good sales and service mindset, with strong communication and interpersonal skills
  • Good knowledge of application software
  • Proficiency in both English and Chinese; fluency in Putonghua and other dialects an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers
薪酬 薪金面議
  • 銀行 ‧ 金融服務 - 私人銀行服務
  • 銀行 ‧ 金融服務 - 顧客服務 · 關係管理
  • 銀行 ‧ 金融服務 - 零售銀行服務
  • 全職
  • 長期
  • 學士


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