Reservations Sales Agent

Regent Hong Kong

YOUR DAY TO DAY

  • Assist the reservation team in performing daily tasks and responding to guest room enquiries
  • Ensure that all guest interactions are at the highest level adhering to both Forbes and IHG True Hospitality standards 
  • Be knowledgeable of all of the hotel’s products and services
  • Respond to guest requests in an accurate and timely manner 
  • Regularly communicate with guests to ensure expectations are met  
  • Assist in delivering the revenue target of the hotel by making upsell and cross sell revenue targets

QUALIFICATIONS AND REQUIREMENTS

  • Bachelor’s degree / higher education qualification / equivalent in Hotel Management or related field  
  • 1+ years’ related experience, including management experience  
  • Previous experience with OPERA PMS 
  • Must speak local language, Fluent in both written and spoken English 
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 尖沙咀東
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE
待遇
  • 生日假
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 醫療計劃

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