Duty Manager (Guest Services Manager) - 客戶服務經理 8 Days Off

Tai Hung Fai Hospitality Management Ltd

FRONT OFFICE

Responsibilities:

  • To manage the activities of a Front Office team
  • To Ensure the guests can receive prompt, professional attention and personal recognition
  • To provide and ensure efficient and quality front line guest services at all time
  • To maintain comments and complaints relating to service standards and take any necessary action

Requirements:

  • 3-5 years’ experience in front office / guest services or related discipline including supervisory experience, or equivalent combination
  • Higher Diploma or above in Hospitality Management or related disciplines
  • Good communication, interpersonal and customer service skills
  • Good command of both written and spoken Chinese and English, other dialects are definitely an advantage
  • Proficient in the use of Microsoft Office and Front Office System
  • Deal with difficulties in a mature manner and demonstrate problem-solving skills
  • Candidates with less experience will be considered as Guest Services Supervisor
  • Immediate available is highly preferred

Benefits:

  • 8-day off per month, 9 working hours per day 每月8天例假, 每天工作9小時
  • 14-day Annual Leave 14日有薪年假
  • Discretionary Bonus 酌情性花紅
  • $1,600 monthly meal allowance 每月$1,600 膳食津貼
  • Medical Insurance 醫療福利
  • On Job Training 在職培訓
  • Education Allowance 教育津貼

 

Work Location : Jordon (Travelodge Kowloon) / Prince Edward (Hotel 1936)

更多工作資料
薪酬 薪金面議
工種
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 佐敦
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
待遇
  • 五天工作週
  • 牙科計劃
  • 教育津貼
  • 膳食津貼

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