Guest Relations Supervisor

CORDIS, HONG KONG (formerly Langham Place, Mongkok, Hong Kong)

We are seeking a person who can lead a dynamic Guest Relations Team in a successful 5-star hotel.

Are you devoted to?

  • Supervise the team to provide heart-felt service and memorable experience to our guests
  • Deliver customer service based on hotel standard and procedures
  • Conduct up-selling and cross-selling to maximize hotel revenue

Are you vibrant with?

  • Related Front Desk or Guest Releation experience 
  • Good language and communication skills in English, Cantonese and Putonghua
  • Able to work cheerfully, follow policies and procedures

Do you have memorable qualities, such as?

  • Devoted to the well-being of your guests and colleagues 
  • Genuine, natural, honest
  • Reliable, thoughtful, detailed
  • Friendly, caring, seamless, intuitive

(Candidate with less experience will be considered as Senior Guest Relation Officer)


“Cordis” means HEART in Latin.  We look after our colleagues with HEART:

Open culture: You like to express yourself, we like to listen

Agile career opportunities

Global growth opportunities with 35+ new hotel openings in pipeline

Free duty meals

Free staff accommodation in overseas hotels

Life, medical/dental, hospitalisation insurance, and more


薪酬 N/A
  • 餐飲 · 酒店 - 其他職位
  • 全職
  • 長期
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 五天工作週
  • 牙科計劃
  • 員工免費膳食
  • 保險計劃
  • 膳食津貼
  • 醫療計劃
  • 交通津貼




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