Duty Manager

Marco Polo Hongkong Hotel

Responsibilities:

Supervise team members of all sections in Front Office to maintain smooth operation

Handle and follow-up guests' enquiries and complaints immediately to uphold service standard and guest satisfaction

Act as the in-charge during absence of the hotel management and take appropriate decision to handle emergencies

Be attentive to hotel security and safety requirements at all time

Maintain good liaison with different departments to ensure uninterrupted communication

Requirements:

Tertiary education in Hospitality Management or related disciplines

Minimum 3 years’ experience in supervisory position in Front Office of well-established Hotel(s)

Able to work independently and attend shift duties including overnight

Well-versed in spoken and written English and Chinese

Solid knowledge in computer skills, i.e. Microsoft Word, Excel and PowerPoint

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 尖沙咀
僱用形式
  • 全職
教育程度
  • 學士
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

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