Overnight Guest Services Supervisor 通宵班賓客督導員

TWO MACDONNELL ROAD

Responsibilities:

  • Process all check-in and check-out procedures in an effective and efficient way
  • Provide quality service and handle guests’ enquiries & complaints
  • Achieve the high level of guest’s satisfaction with courteous and friendly manner
  • Ensure the cross-departmental communication in order to handle both guest and operational issues effectively
  • Handle other daily departmental operation issues

Requirement

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 2-3 years' relevant experience in Hotel Industry
  • Service-oriented with sound knowledge in Front Office Operation
  • Self-motivated, independent, strong interpersonal and communications skills
  • Good command of both written and spoken Cantonese, English and Mandarin
  • Required to work on overnight shift
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 金鐘
僱用形式
  • 全職
教育程度
  • 中五至中七或DSE
待遇
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 醫療計劃
  • 交通津貼

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