Front Desk Officer前台款接員

WM HOTEL

Responsibilities

  • To check-in/out guests in an efficient and courteous manner according to the hotel standards procedures
  • To upsell rooms to maximize revenue and occupancy with guest satisfaction
  • To answer telephone enquiries promptly and courteously, take guest messages and process them in an efficient manner
  • To carry out the hotel standard procedures in issuing Room Keys to guests
  • To handle all incoming and outgoing mail for guest
  • To be capable of providing Money Exchange Service for guests
  • To handle guest inquiries and to promote hotel facilities to guests whenever possible
  • To perform any other tasks as assigned by supervisors


Requirements

  • High School graduate or holding certificate in Hospitality or Hotel Management
  • Out-going personality with strong inter-personal communication skill
  • Fluent in English, Mandarin and Cantonese is a must
  • 1-2 years of hotel Front Office experience preferable
  • Fresh graduates are also welcome
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 西貢
僱用形式
  • 全職
  • 長期
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 彈性花紅
  • 員工免費膳食
  • 婚假
  • 醫療計劃
  • 交通津貼

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