Room Controller

Hopewell Hotel (Wanchai) Management Limited

Responsibilities:

  • Excellent knowledge of Rooms configuration/features, with all room specifications, and manage the inventory on the day of arrival
  • Prioritize and pre-register the rooms depending on the arrival times of guests to ensure all guests can be accommodated to their rooms on arrival
  • To coordinate the room status between all departments - Coordinate room amenities through Room Service, special set up with Housekeeping and ensure timely delivery in the room
  • Review and study all guest’s preferences, special arrangements, and other room requirements based on the guest’s history and past stays. Ensure that the correct room is blocked based on preferences and special requests
  • Perform any ad hoc duties as assigned by the superiors

Requirements:

  • Minimum 5 years of Front Office working experience in an international hotel environment
  • Passionate and service oriented
  • Excellent time management and organization, highly adaptable, naturally positive
  • Good communication skills with fluent spoken English and Chinese, other language is an advantage

Benefits:

  • 5-Day Work Week
  • Birthday Leave
  • Group Medical Insurance
  • Free Duty Meal
  • Yearly Discretionary Bonus
  • Employee Assistance Program
  • Good Career Progression and Development
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 灣仔
僱用形式
  • 全職
待遇
  • 五天工作週
  • 生日假
  • 彈性花紅
  • 員工免費膳食
  • 醫療計劃

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