Transportation Team Leader

Hopewell Hotel (Wanchai) Management Limited

Responsibilities:

  • Perform parking services for guests with utmost care and safety precautions
  • Supply guests/residents with directions and information regarding property amenities, services, and hours of operation, and local areas of interest and activities
  • Handle guest concerns regarding product and service dissatisfaction. Provide service recovery and preventive measures to minimize reoccurrence including staff training, update standard operating procedure and disciplinary action
  • Responsible for managing Car Park In/Out Control and relevant car park service matters
  • Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage
  • Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) for guests/visitors, and record advance transportation request as needed
  • Perform any ad hoc duties as assigned by the superiors

Requirements:

  • Minimum of 3 years experience in related working experiences in customer service
  • Possess valid Hong Kong driving licence Type 1 & 2, holder of driving licence Type 9 & will be an advantage
  • Driving experience of vehicle is preferred
  • Good communication skills with fluent spoken English and Chinese

Benefits:

  • 5-Day Work Week
  • Birthday Leave
  • Group Medical Insurance
  • Free Duty Meal
  • Yearly Discretionary Bonus
  • Employee Assistance Program
  • Good Career Progression and Development
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 灣仔
僱用形式
  • 全職
待遇
  • 五天工作週
  • 生日假
  • 彈性花紅
  • 員工免費膳食
  • 醫療計劃

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