(Senior) Guest Services Agent 賓客服務員

TWO MACDONNELL ROAD

Responsibilities:

  • Process all check-in and check-out procedures in an effective and efficient way
  • Provide quality service and handle guests’ enquiries & complaints
  • Achieve the high level of guest’s satisfaction with courteous and friendly manner
  • Ensure the cross-departmental communication in order to handle both guest and operational issues effectively
  • Handle other daily departmental operation issues

Requirement

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 1 year' relevant experience in Hotel Industry
  • Service-oriented with sound knowledge in Front Office Operation
  • Self-motivated, independent, strong interpersonal and communications skills
  • Good command of both written and spoken Cantonese, English and Mandarin
  • Required to work the overnight shift

*Candidates with less experience will be considered as Guest Services Agent.

 

更多工作資料
薪酬 17,000 - 19,000 / 月薪
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 半山
僱用形式
  • 全職
教育程度
  • 中五至中七或DSE
待遇
  • 恩恤假
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 醫療計劃
  • 交通津貼

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