Assistant Front Desk Manager (5 day-work week)

Nina Hotel Island South

Job duties:

  • Directs and works with managers and team members to carry out procedures ensuring a welcoming and efficient work process. Ensures and excels guests’ satisfaction via effective guest services.Assists in managing the Front Desk operations and ensure tasks are completed according to the Standard Operation Procedures of the hotel.
  • Assists in overseeing the Front Desk operations and enhance guest satisfaction and ensure that both service standard and efficiency is in accordance with the management expectations.

  • Supervises the room assignment for all arrival guests and ensure the assignment and pre-arrangement are in correspondence with guest expectations.

Requirements:

  • 5 - 8 years at Reception desk with minimum of 2 year at senior Front Desk level or above;
  • Vocational Training Centre major at Front Office or equivalent;
  • Good command in written and spoken English and Chinese (Cantonese and Mandarin), knowledge of other Chinese dialects and languages is welcomed;
  • Strong training and communication skills;
  • Able to lead and build the team.
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 香港仔
  • 南區
  • 黃竹坑
僱用形式
  • 全職
  • 合約
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
待遇
  • 五天工作週
  • 生日假
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

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