Assistant Chief Concierge

Hopewell Hotel (Wanchai) Management Limited

Responsibilities:

  • Supervise the activities in the areas of Concierge, Bell Desk, Transportation services and ensure excellent customer service standards are demonstrated and delivered consistently
  • Ensure the limousines and shuttle buses are clean & in good tip top condition and all drivers are well groomed and uniformed
  • Responsible for the smooth handles of luggage and initial guest contact at the airport
  • Ensure the tourist and city information are up-to-date and available at both Concierge and Bell Desk
  • Supervise daily activities of Concierge, Transportation and Bell Services Team
  • Liaise with Group Coordinator on group movement and make necessary changes

Requirements:

  • Bachelor or Higher Diploma graduate, preferably in hospitality management
  • Minimum 8 years of working experience in Concierge, preferably at least 3 years of experience in similar capacity
  • Fluent in spoken and written English, Mandarin & Cantonese
  • Demonstrate excellent communication, guest services, complaint handling, problem solving and coaching skills
  • Outgoing, cheerful and with positive attitude

Benefits:

  • 5-Day Work Week
  • Birthday Leave
  • Group Medical Insurance
  • Free Duty Meal
  • Yearly Discretionary Bonus
  • Employee Assistance Program
  • Good Career Progression and Development
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 灣仔
僱用形式
  • 全職
待遇
  • 五天工作週
  • 生日假
  • 彈性花紅
  • 員工免費膳食
  • 醫療計劃

類近好工

水吧 - 大型主題日本餐廳 (尖沙咀新港中心)

Anima Tokyo Limited

細工/中工 -大型主題日本餐廳 (尖沙咀新港中心)

Anima Tokyo Limited

侍應(馬來西亞茶餐廳 - 旺角)

Tiffin (HK) Limited

調酒師 - 大型主題日本餐廳 (尖沙咀)

Anima Tokyo Limited

7仔食檔服務員

7-Eleven

7CAFÉ+兼職飲品調配員

7-Eleven