Guest Services Ambassador (The Langham Club / Front Desk)

The Langham, Hong Kong

OUR VISION

Building Great Memories

MAJOR ACCOLADES

2004 - 2024       Caring Company Award

2016 - 2024       Three Michelin Stars – T'ang Court

2021 - 2023       Condé Nast Traveler Readers' Choice Award: Top 10 Hotels (HK)

2020 - 2023       Earth Check Certification Platinum Certificate

2020                   The Best of The Best Masterchef – T’ang Court

2020                   The Bostonian Seafood and Grill - Best Restaurants 2020

2015 - 2019       Forbes Travel Guide Five-star Award Winner

2016                   Travel+Leisure Best Top 5 Hotels in Hong Kong

 

YOUR OPPORTUNITY

Responsibilities

  • Perform club floor / lobby reception duties including hotel guests check in & check out, enquires, club lounge services and cashier ;
  • Greet VIP guests ;
  • Handle guest comments and complaints with tact in accordance to the hotel’s policies and procedures;
  • Promote hotel facilities including Health Club and F&B outlets;
  • Follow up on amenities order on a daily basis;

Qualifications

  • Minimum 1 years working experience in hotel industry.
  • Possess higher diploma or above of hospitality / hotel major.
  • Independent & confident to work under pressure.
  • Good interpersonal skills.
  • Good team player with excellent communication skills ; &
  • Additional language would be an advantage.

*Fresh Graduate will also be considered.

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 尖沙咀
僱用形式
  • 全職
  • 長期
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 員工免費膳食
  • 酬金
  • 保險計劃
  • 婚假
  • 醫療計劃

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