Duty Manager 當值經理



  • To act on behalf of management to monitor daily operations, tackle problems when they arise and to ensure the hotel is functioning smoothly at all times
  • To be accountable for handling guests’ complaints, comments and suggestions tactfully
  • To have knowledge of operations in each and every department and coordinate operations among them
  • To conduct daily hotel inspections to ensure everything is in proper order and all staff is performing their duties in compliance with the hotel policies and procedures
  • To be accountable for extending our hotel courtesy to all guests, particularly VIPs and ensure they receive proper attention at all times
  • To be acquainted with daily house functions, room occupancy and other relevant information for better handling of guest flow
  • To be responsible for assisting the check-in and escorting VIP guests to the hotel rooms
  • To be responsible for see off the VIP guests upon checking out
  • To conduct room inspections and pay special attention to those rooms allocated for VIPs and Special Attention Guests to ensure the hotel standards being maintained at all times
  • To report to management regarding incidents happening in the hotel by recording the details, including actions taken and results in the Duty Manager’s Log Book
  • To be accountable for coping with all emergencies, and referring them to Senior Management for immediate action if necessary
  • To carry out any other tasks as assigned by the Supervisor
  • To authorize rebate and paid out when necessary
  • To show rooms, food and beverage outlets and other hotel facilities to potential clients upon request


  • Diploma holder or above in Hospitality Management or related disciplines
  • Minimum 5 years’ relevant work experience with 3 years at supervisory level
  • Outgoing personality with strong interpersonal and decision-making skills
  • Excellent command of both spoken and written English, Cantonese and Mandarin


Permanent Staff Enjoy全職員工可享:

  • New Joiner Bonus 迎新獎金 HK$9,000
  • 5-Day Work Week 五天工作周
  • Competitive Pay 可觀薪金
  • Discretionary Bonus 酌情性花紅
  • Medical Benefit 醫療褔利
  • Promotion 升遷機會
  • On-the-job Training 在職培訓
  • Annual Leave 有薪年假
  • Marriage Leave 婚假
  • Compassionate Leave 恩恤假
  • Duty Meal 免費膳食
  • Transportation Allowance 交通津貼
  • Staff Activities 員工活動 
薪酬 薪金面議
  • 餐飲 · 酒店 - 餐廳主任 · 經理
  • 餐飲 · 酒店 - 其他職位
  • 西貢
  • 全職
  • 文憑或相等程度
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 彈性花紅
  • 員工免費膳食
  • 婚假
  • 醫療計劃
  • 交通津貼


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Hong Kong Disneyland

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韓式餐廳店長 (新界/九龍/港島)

Fulum Management Limited

韓式燒烤店 - 業務分區經理

Fulum Management Limited