Hostess 接待員 (Yat Tung Heen 逸東軒 / The Astor 普慶餐廳)

JOB RESPONSIBILITIES

• Responsible for full set of receptionist duties including greeting guests, handling telephone enquiries, and managing customer bookings
• Maintain high standards and professional services in meeting customers' expectations

KNOWLEDGE & EXPERTISE

• Form 5 or above preferably with holder of Diploma or Certificate in Hotel Management
• 1-2 year(s) relevant experience with good food & beverage knowledge
• Keen to develop a career in Food & Beverage industry
• Customer oriented, energetic with helpful and outgoing personality
• Good command in both spoken & written English & Chinese, knowing Mandarin would be an advantage

相關職責

• 負責所有接待員的相關職責，包括接待客人、處理電話查詢和管理客戶預訂
• 提供高質素的專業服務以滿足客戶的期望

相關經驗及資歷要求

• 中五程度或以上，主修酒店管理相關科目優先
• 具一至兩年相關經驗及良好餐飲知識
• 有志於飲食業發展
• 以客為本，有活力，喜歡幫助別人，外向
• 具備良好中英文讀寫能力，如懂國語更佳