Learning & Development Manager (Shared Service)

Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong AND Courtyard by Marriott Hong Kong Sha Tin, located at 1 On Ping Street, Sha Tin, are hiring a Learning & Development Manager (Shared Service).

Job Responsibilities:

• Helps drive company values and philosophy and ensures all learning and development activities are strategically linked to the organization’s mission and vision
• Works with property leadership team to identify and address employee and organizational development needs
• Ensure effective training is in place to enable the achievement of desired business results
• Training programs focus on a variety of topics, including product knowledge, company philosophy, customer service and leadership skills
• Conducts needs assessments, designs and develops training programs and facilitates the delivery of both custom and corporate training programs
• Measures the effectiveness of training to ensure a return on investment
• A shared service role to take charge of all Learning & Development activities for 2 Courtyard hotels in Hong Kong

Requirements:

• Bachelor Degree in Human Resources, Hospitality or related disciplines
• 3 years of relevant experience in sizeable organizations
• Proven track record of facilitation in learning & development
• Good planning and execution, organized, computer literacy
• Proficient in both written and verbal English & Cantonese, Mandarin is an advantage
• Good interpersonal and communications skills
• Candidate with less experience would be considered as Assistant Learning & Development Manager