Guest Services Centre Supervisor (5-day work week)

JOB RESPONSIBILITIES

Handling the guests' request for wake up call, requests and questions 

Taking guests' message and transferring lines

Answering the calls in courtesy and professional manner

Be pleasant, passionate, and service-oriented

JOB REQUIREMENTS

High School or Vocational Certificate in Hotel Administration, Hotel Management or equivalent

1- 2 years relevant experience in hotel industry 

Willing to work on shift

Strong communications and interpersonal skills

Good command of written and spoken English, Cantonese and Mandarin

Less experience will be considered as Guest Services Centre Agent