Customer Services Officer

Key Responsibilities:

-Be the brand representative to provide great customer experience at the airport, Hong Kong or Kowloon AEL station, and designated pre-flight registration locations

-Deliver a seamless airport experience to our passengers from check-in to boarding

-Provide efficient and courteous assistance at various locations such as check-in counters, departure and arrival areas

-Opportunities to assist some behind-the-scene operations tasks

-Prepare flight related documentations to ensure safe and an on-time operations

Requirements:

-Right to work in Hong Kong

-Minimum age of 18

-Good command in spoken English. Proficiency in Cantonese and Putonghua are an advantage

-Flexibility to work on shift schedules (including overnight, weekend and public holidays)

-Fresh graduates are welcome, experience in hospitality or service industry would be an advantage

-Candidate with at least 1.5 year of experience in any airline or hospitality/service industry will be considered as experienced --Customer Services Officer (more relevant package will be offered)