Chief Concierge

WM HOTEL

Responsibilities:

  • To ensure the operation efficiency of the Concierge section by supervising all staff and overseeing their activities to make sure quality service is delivered to guests.
  • To provide training for subordinates, monitor their progress and evaluate their performance.
  • To assure all staff is knowledgeable of the hotel facilities, updated flight details and local attractions and etc. Ensure the Concierge team to perform the daily routine duties by each shift.
  • To provide the training and development required for Concierge staff
  • To ensure subordinates are familiar with proper procedures in handling parcel and luggage, delivering items for guests or staff and providing valet parking service for patrons.
  • To manage daily staffing, schedule duty rosters and leave plan for staff
  • To be responsible for the prompt delivery/collection of all guests’ luggage.
  • To be accountable for the prompt delivery of mail, messages, and other items to guests and staff.
  • To assure guests of reliable transportation arrangements.
  • To assure the hotel shuttle bus service is operating according to the schedule.
  • To perform any other tasks as assigned by Front Office Manager / Assistant Front Office Manager

Requirements:

  • Certificate or Diploma in Hospitality or Hotel Management
  • Minimum 7 years’ relevant experience with not less than 2 years at the supervisory capacity
  • Strong leadership and communication skills
  • Possess extensive knowledge of the local area including sight-seeing spots
  • Good command of English, Cantonese and Putonghua
  • Being a member of The Society of the Golden Keys of Hong Kong is an advantage
     

Permanent Staff Enjoy全職員工可享:

  • New Joiner Bonus 迎新獎金 HK$9,000
  • 5-Day Work Week 五天工作周
  • Competitive Pay 可觀薪金
  • Discretionary Bonus 酌情性花紅
  • Medical Benefit 醫療褔利
  • Promotion 升遷機會
  • On-the-job Training 在職培訓
  • Annual Leave 有薪年假
  • Marriage Leave 婚假
  • Compassionate Leave 恩恤假
  • Duty Meal 免費膳食
  • Transportation Allowance 交通津貼
  • Staff Activities 員工活動 
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 西貢
僱用形式
  • 全職
教育程度
  • 副學士或高級文憑
  • 文憑或相等程度
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 員工免費膳食
  • 婚假
  • 醫療計劃
  • 交通津貼

類近好工

管家部(貨倉服務員) - 全職 (港幣$3,000迎新獎金)

Hong Kong Disneyland

行李服務款待專員─全職

Hong Kong Disneyland

廚房助理 - 平日/週末兼職

Hong Kong Disneyland

行李服務款待專員─平日兼職

Hong Kong Disneyland

髮型化妝師 - 兼職

Hong Kong Disneyland

[旺角/太古]兼職Café餐飲服務員

ALF Retail Hong Kong Limited (Marks & Spencer)