Senior / Reservations Agent (5 days)

100 Years of Hospitality!
百年禮遇!

Responsibilities

• Handle all reservations requests, changes and cancellations received by different channels;
• Responds all incoming enquiries, email & telephone call in an efficiently and professionally manner;
• Observes room availability status to maximize the occupancy, average room rate and revenue

Requirements

• Diploma in Hospitality Management or related disciplines with 1 year or above hotel experience;
• Good communication, interpersonal and computer skills with knowledge in using hotel reservation system or property management system; 
• Good command of written and spoken English and Chinese, knowledge of Mandarin preferably;
• Fresh graduate will also be considered to start as reservation agent

This position is entitled to 5-day Week and public holiday!!