Operations Manager - Flint & Executive Lounge 營運經理 - Flint及行政酒廊

Job Descriptions: 

• Assists in supervising daily shift operations
• Supervises staffing levels to ensure that guest service, operational needs and financial objectives are met
• Handles guest problems and complaints, seeking assistance from supervisor as necessary
• Monitors employees to ensure performance expectations are met
• Communicates to Chef and Restaurant Manager any issues regarding food quality and service levels
• Handles employee questions and concerns
• Coaches and counsels employees regarding performance on an on-going basis

Requirements:

• Degree or Higher Diploma in Hospitality or a related field
• A minimum 5 years working experience or related fields
• Good business sense with excellent serving manner
• Excellent selling, negotiation and communication skills
• Prioritizing, time management and organizational skills
• Acquire good training and coaching skills
• Good command in English, knowledge in other languages is an advantage