Reservation Sales Agent

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Job Summary

• Process all reservation requests, changes, and cancellations received by phone, fax, or mail
• Answer questions about hotel facilities/services and room accommodations in a professional manner

Job Requirement

• University Degree/ Higher Diploma in Hospitality or related disciplines
• Relevant experience in a sizeable hotel is preferrable 
• Demonstrate good interpersonal and customer service skills
• Good command of written and spoken Chinese and English