Reservations Agent / Senior Reservations Agent (5-day work week)

RESPONSIBILITIES:

- Provide professional service and respond tactfully to guest's request and inquiries

- Handle reservations requests according to established procedures

REQUIREMENTS:

- Diploma Holder in Hotel Management or related discipline

- Min. 1 years’ relevant experience in hospitality industry

- Strong knowledge of hotel reservations practice, standards and procedures

- Good telephone manner and communication skills

- Proficiency in MS Office application

- Excellent command in both spoken and written English and Cantonese

- Immediate available is highly preferred

- Working shift: 9am-6:30pm or 9:30am-7pm

- Candidates with more experience will be considered as Senior Reservations Agent