Housekeeping Supervisor

Responsibilities:

• Be responsible for checking guest rooms to ensure the established procedures and standards are followed through
• Supervise and support Room Attendants on the assigned floors
• Respond to all guest requests in a prompt and courteous manner
• Maintain complete knowledge of departmental policies, service procedures and standards
• Conduct on-the-job training to the team on a regular basis to maximize productivity
• Report and follow up all malfunctions on the assigned floors with Engineering department
• Maintain inventories of all floors properly with correct supplies and linen

Requirements:

• Minimum 3 years’ relevant experience in luxury hotels, with at least 1 year in similar capacity
• Equipped with sound knowledge of housekeeping equipment
• Good command of spoken and written English, Cantonese and Mandarin
• Strong communication and interpersonal skills
• Attention to details, well organized and structured