Housekeeping Coordinator

JOB RESPONSIBILITIES

• Offer assistance to the daily operations of the Housekeeping Department as assigned by supervisors
• Check the phones and computer system to ensure they are operating correctly and efficiently
• Constantly check on the Stay Please system that those concerned associates have followed up the messages
• To create formats and record updates; to type and file all manuals, reports, documents and correspondence for the Housekeeping Department
• All the incoming orders must mark down on the clerk log book and send the job to concerned associates efficiently
• Handle Lost & Found enquiry from the guest. Return the items to the guests through mailing and follow up the postage payment with the guest. Inform guest valuable items which left behind in guestroom by E-mail

KNOWLEDGE & EXPERTISE

• Certificate or above in relevant disciplines
• Previous work experience gained in hotel’s Housekeeping Department with knowledge of Opera and Stay Please system is an advantage
• Familiar with MS Office operations
• Good in written & spoken English and Chinese