Front Office Supervisor / Front Office Officer

We are looking for a Front Office Supervisor / Front Office Officer based at Island Shangri-La, Hong Kong!

As a Front Office Supervisor / Officer, we rely on you to:

• Ensures all interactions with guests are handled professionally
• Perform check-ins and check-outs efficiently
• Perform cashiering functions efficiently
• Perform general F&B service in Club Lounge
• Supervise the work of junior personnel remaining fair and impartial at all times

We are looking for someone who has:

• Higher Diploma in Hotel Management or equvialent
• Minimum of 5 year of relevant experience gained in sizable hotels, 2 years of experience in supervisory role
• Strong leadership and well-organized
• Customer-oriented, good communications skills and outgoing personality is an advantage
• Excellent command of spoken English, Cantonese and Putonghua
• Able to work independently and under pressure
• Candidates with less experience will be considered as Front Office Officer