Customer Service Assistant (Part-Time)

RESPONSIBILITIES

• Provide prompt and excellent customer enquiry through email, phone and instant messaging


• Coordinate with shops and other teams to ensure customer order are delivered on time


• Gather customer feedback Resolve customer aftersales enquiries in timely and professional manner

Working Hour: Saturday and Sunday (2 days per week)

09:00 am - 06:00 pm

REQUIRMENTS

• Diploma or above. Fresh graduates will also be considered


• Experience in Customer Service


• Familiar with MS Office and Chinese word processing


• Customer-oriented with good communication, interpersonal and problem-solving skills


• Good command of spoken and written English and Chinese


• Self-motived, hardworking and willing to learn

Interested applicants, please send your application letter with FULL RESUME, PRESENT AND EXPECTED SALARY and DATE OF AVAILABLE to Francfranc Hong Kong Ltd by WhatsApp to 6751 1245.

(Please quote Job Ref.: Customer Service Assistant)

All information provided by applicants will be used for recruitment-related purpose only and will be handled in strict confidence by authorized personnel. Only short-listed candidates will be notified.