Membership Sales Executive - Wellness Centre

Island Shangri-La, Hong Kong

We are looking for a Membership Sales Executive based at Island Shangri-La, Hong Kong!

As a Membership Sales Executive, we rely on you to: 

  • Handle membership administration processes associated with membership recruitment, retention, and relationships
  • Manage and maintain member’s database, collecting membership payment, keeping membership database updates and promoting membership campaigns and activities of the wellness club
  • Develop and implement sales strategies by using marketing and member’s data to generate leads, member referrals, corporate leads and membership retention ​
  • Coordinate, communicate and create the awareness of membership promotions / campaigns and special events offered by Shangri-La’s Wellness Club
  • Conduct in-depth competitor research and marketing trend analysis to create ongoing marketing campaigns, and identify potential targets and sales opportunities
  • Work with wellness team to organize events to drive engagement in membership marketing
  • Track, conduct sales data analysis, and review past and current sales performance to provide insights on sales improvement
  • Work with Wellness and MARCOM in creating content strategies and promotional materials
  • Prepare the monthly reports on the performance of the marketing campaigns
  • Perform other duties and special projects as assigned by the supervisor

We are looking for someone who has:

  • Minimum 2 years of relevant work experience in similar capacity; preferably in hospitality industry or membership-based club operations
  • Aggressive individual with good Initiative, organized and able to work under pressure
  • Strong knowledge of membership service process​ and sales technique
  • Sound knowledge in computer applications, Power BI and related survey technologies
  • Strong communication and interpersonal skills
  • Good command of written and spoken English, Cantonese and Mandarin


薪酬 薪金面議
  • 美容及健身服務 - 美容師 · 治療師 · 按摩師
  • 推廣 · 銷售 · 客戶服務 - 其他職位
  • 金鐘
  • 全職
  • 長期
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃


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