Order Taker - Housekeeping Department (5-Day Work Week)

Responsibilities:

• Communicate effectively and clearly on any requests or maintenance to related departments to ensure smooth operation
• Answer the telephone according to hotel standards and record incoming requests and messages in order to communicate the information to the concerned in a timely manner
• Update the room status report and keep the team informed of any special room assignment
• Maintain control of guest and office supplies
• Handle lost and found items

Requirements:

• Form 5 or above with certificate in Hospitality Management preferred
• Minimum 1 year relevant working experience
• Knowledge on housekeeping operations, procedures and standards
• Good command of written and spoken English and Chinese