Service Centre Associate

Rosewood Hong Kong

Rosewood Hong Kong celebrates a culture in which Rosewood Associates are inspired to look at life a little differently, through a lens of limitless possibilities. We aim to create an innovative culture of intimate and casual, yet refined, hospitality, empowering Rosewood Associates to create indelible memories for themselves, for one other and for our guests.

The vertical estate on the majestic harbour, Rosewood Hong Kong is seeking intuitive, engaging and impassioned Associates to embark on a Rosewood Journey with us. 立即申請.

Essential duties and responsibilities

  • Maintains positive guest and colleague interactions with good working relationships
  • Answer all incoming calls in professional manner using the correct telephone etiquette at all times
  • Handle wake-up calls
  • work as overnight shift 

Requirements

  • Degree or Higher Diploma in Hospitality or Tourism management is an advantage
  • Minimum 1-year relevant experience in a sizeable luxury hotel, including internships
  • Proficiency in English, Putonghua and Cantonese is essential. Additional language is a plus
  • Commit and passionate in delivering personalized guest service, anticipatory with a keen eye for detail
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 尖沙咀
僱用形式
  • 全職
教育程度
  • 學士
  • 副學士或高級文憑
待遇
  • 五天工作週
  • 生日假
  • 牙科計劃
  • 彈性花紅
  • 保險計劃
  • 膳食津貼
  • 醫療計劃

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