前台接待員 / 前台客戶服務主任 Receptionist / Front Desk Customer Services Officer (Full-time / Part-time)

OneStart Group Limited

職責

  • 執行前台接待員日常職責,包括接聽電話、篩选和轉接電話、接待訪客、管理進出郵件和快遞的分發等
  • 提供專業友善的優質客戶服務
  • 與客戶保持良好的關係,確保客人有良好的客戶服務體驗
  • 協調會議室預訂
  • 到其他分行工作以配合營運需要
  • 協助執行其他行政工作、項目和活動
要求
  • 中學文憑試畢業或以上
  • 良好的人際關係和溝通技巧,負責任和以客為先
  • 良好的電話態度,有禮貌,主動,願意學習
  • 良好的中英文(包括普通話)讀寫能力
  • 熟練使用PC應用程序(如Microsoft office、中文文字處理)
  • 有 1-2 年客戶服務經驗更佳。
  • 應屆畢業生也將被考慮。

員工福利

  • 每週工作 5 天,銀行假期
  • 團體醫療保險
  • 年假、關懷假、生日假、入職紀念假
  • 超時補償
  • 在職培訓

工作地點

  • 中環/ 銅鑼灣/ 荔枝角 / 旺角/ 觀塘 

工作時間

  • 星期一至五 (上午9時至下午6時 / 上午10時至下午7時 ) 
申請者請點擊「立即申請」提交個人履歷 (包括學歷及工作經驗),並註明目前薪酬,要求待遇和可到職日期,或直接 Whatsapp 9731 3668 人力資源部符小姐。

所有個人資料只作招聘用途。

求職者可瀏覽以下網站了解更多壹達商務中心:

https://www.onestartoffices.com/


Job Description

  • Perform daily receptionist duties in a professional manner, including answering telephone calls, as well as screening and forwarding calls, greeting guests, managing distribution of incoming and outgoing mails & etc.
  • Providing quality customer service in a friendly and professional manner
  • Ensuring frontline services to the utmost standard and maintaining a good relationship with our guests and clients
  • Coordinating meeting room bookings
  • Occasionally need to report duty in other branches when necessary
  • Assist in any ad hoc duties, projects and activities as assigned

Requirements

  • F.5 / HKDSE graduated or above
  • Good interpersonal and communication skills, responsible and customer oriented 
  • Good telephone manner, polite, initiative and willing to learn
  • Good command of written and spoken English and Chinese (including Putonghua)
  • Proficiency in PC application (e.g Microsoft office, Chinese word processing)
  • Immediate availability is highly preferred.
  • 1-2 years experience in a similar role will be an advantage. 
  • Fresh graduates will also be considered.

Benefit Package:

  • Bank holidays
  • Group Medical Scheme
  • Annual leave
  • Family leave
  • Birthday leave
  • Work anniversary leave
  • Overtime Pay
  • On-job training

We are looking for a right candidate to working at:

  • Central / Causeway Bay/  Lai Chi Kok / Mong Kok / Kwun Tong

We offer a friendly working environment with attractive remuneration packages to the right candidates. Interested parties, please submit your full resume with present & expected salary by clicking "立即申請" , or whatsapp 9731 3668 to Ms. Fu (HR Department).


All information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence by authorised personnel.


For further information about OneStart, please visit our website: https://www.onestartoffices.com/

更多工作資料
薪酬 薪金面議
工種
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 荔枝角
僱用形式
  • 兼職
  • 全職
教育程度
  • 中五至中七或DSE
工作簽證 只接受有工作簽證之人士
待遇
  • 五天工作週
  • 醫療計劃

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