職責
- 執行前台接待員日常職責,包括接聽電話、篩选和轉接電話、接待訪客、管理進出郵件和快遞的分發等
- 提供專業友善的優質客戶服務
- 與客戶保持良好的關係,確保客人有良好的客戶服務體驗
- 協調會議室預訂
- 到其他分行工作以配合營運需要
- 協助執行其他行政工作、項目和活動
要求 - 中學文憑試畢業或以上
- 良好的人際關係和溝通技巧,負責任和以客為先
- 良好的電話態度,有禮貌,主動,願意學習
- 良好的中英文(包括普通話)讀寫能力
- 熟練使用PC應用程序(如Microsoft office、中文文字處理)
- 有 1-2 年客戶服務經驗更佳。
- 應屆畢業生也將被考慮。
員工福利
- 每週工作 5 天,銀行假期
- 團體醫療保險
- 年假、關懷假、生日假、入職紀念假
- 超時補償
- 在職培訓
工作地點
工作時間
- 星期一至五 (上午9時至下午6時 / 上午10時至下午7時 )
申請者請點擊「立即申請」提交個人履歷 (包括學歷及工作經驗),並註明目前薪酬,要求待遇和可到職日期,或直接 Whatsapp 9731 3668 人力資源部符小姐。 所有個人資料只作招聘用途。
求職者可瀏覽以下網站了解更多壹達商務中心:
https://www.onestartoffices.com/
Job Description
- Perform daily receptionist duties in a professional manner, including answering telephone calls, as well as screening and forwarding calls, greeting guests, managing distribution of incoming and outgoing mails & etc.
- Providing quality customer service in a friendly and professional manner
- Ensuring frontline services to the utmost standard and maintaining a good relationship with our guests and clients
- Coordinating meeting room bookings
- Occasionally need to report duty in other branches when necessary
- Assist in any ad hoc duties, projects and activities as assigned
Requirements
- F.5 / HKDSE graduated or above
- Good interpersonal and communication skills, responsible and customer oriented
- Good telephone manner, polite, initiative and willing to learn
- Good command of written and spoken English and Chinese (including Putonghua)
- Proficiency in PC application (e.g Microsoft office, Chinese word processing)
- Immediate availability is highly preferred.
- 1-2 years experience in a similar role will be an advantage.
- Fresh graduates will also be considered.
Benefit Package:
- Bank holidays
- Group Medical Scheme
- Annual leave
- Family leave
- Birthday leave
- Work anniversary leave
- Overtime Pay
- On-job training
We are looking for a right candidate to working at:
- Central / Causeway Bay/ Lai Chi Kok / Mong Kok / Kwun Tong
We offer a friendly working environment with attractive remuneration packages to the right candidates. Interested parties, please submit your full resume with present & expected salary by clicking "立即申請" , or whatsapp 9731 3668 to Ms. Fu (HR Department).
All information provided by applicants will be used for recruitment-related purposes only and will be treated in the strictest confidence by authorised personnel.
For further information about OneStart, please visit our website: https://www.onestartoffices.com/