Housekeeping Team Leader

About the role:

At Carlyle & Co. our focus is always on creating memorable and unique experiences for our Members and guests. A Housekeeping Team Leader is an essential part of our team in helping to ensure our high standards are consistently and discretely maintained. Skilled in a wide range of housekeeping functions, you will be responsible for ensuring the impeccable appearance and cleanliness of our Club, together with our Housekeeping Manager. This is a unique role in a global brand development journey offering you the opportunity to be an integral part of an exciting pre-opening project in Hong Kong – and we’d love to have you on-board!

What you need to have:

• An expert understanding of cleaning methods and operational equipment
• Good communication skills – this is a collaborative role so you must be confident in speaking with your fellow Associates!
• A positive attitude, with an independent, proactive mindset and an innate ability to multitask

What you will do:

• Maintain the impeccable appearance and cleanliness of the Club
• Oversee the daily operations and monitoring the progress of work to ensure on-time completion according to established standards, including but not limited to Room, Public Area and Uniform & Linen. 
• Liaise with respective department to resolve complaints concerning cleaning and maintenance quality of guest suites
• Be comfortable working “behind the scenes” alongside a friendly and ambitious team who are passionate about delivering an exceptional Member experience

What our work culture looks like:

• Teams who are dedicated to excellence, innovation and getting results we can be proud of
• A leadership culture that genuinely cares about your professional development and well-being
• An open-minded family where everyone contributes, and every voice is welcomed
• A convivial community where having fun is a big part of getting the job done
• A positive attitude, with an independent, proactive mindset and an innate ability to multitask