Guest Relations Officer (5-day work)

Live Fully at Marriott International – #1 Leader in Hospitality

At Marriott International, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place.

Courtyard by Marriott Hong Kong, located at 167 Connaught Road West, Hong Kong is hiring a Guest Relations Officer (5-day work).

Responsibilities include:

• Provide the highest standard of personalized service to all room guests and Executive Lounge guests
• Provide Food & Beverage services in the Executive Lounge
• Provide check-in/check-out services 
• Anticipate and address guests' service needs, and respond to any questions from guests
• Build relationship with guests to delight and gain loyalty
• Other duties as assigned by Supervisor

Requirements include:

• Good spoken, written and reading ability in English, Cantonese and Mandarin
• Proactive, with strong communication and problem-solving skills
• Degree or diploma holder of Hospitality or related studies
• Previous hotel related working experience is preferable
• Candidates with more experience will be considered as Senior Guest Relations Officer