Assistant Front Office Manager

Here’s To Your Journey with Le Méridien Hong Kong, Cyberport.

Le Méridien is one of Marriott International’s 30 renowned hotel brands. As the world’s leading hospitality company, we offer unmatched opportunities for associates to grow and succeed. We believe a great career is a journey of discovery and exploration.

Hotel Guest Rooms and Restaurants reopened in last year after facelift renovation.
 

Responsibilities:

• Manage all aspects of the front desk to ensure the highest standard of guest service is extended to all the guests
• Ensure front office staff provides guests with prompt service, professional attention and personal recognition
• Oversees effective operation of guest recognition programme
• Follow up guest comments, compliments, and complaints with adequate communication to relevant departments
   

Requirements:

• Degree Holder or Diploma in Hospitality or Hotel Management
• 6 years of Hotel Front office experience
• Strong communication, decision-making and leadership skills
• Excellent command of written and spoken English and Chinese including Mandarin