Executive Lounge Ambassador - F&B 行政酒廊助理

Job Descriptions:

• To ensure that daily operations are running smoothly.
• To provide Food and Beverage service and general inquiries to all Executive Lounge guests.
• Ensure all stationery levels are well stocked and equipment is well maintained.
• Stock and assist pantry area for miscellaneous serving supplies.
• To ensure Executive Lounge & pantry areas are clean and tidy at all times.
• Check and replace glassware when needed.
• To assist E-lounge attendants during busy periods i.e. setting up, serving customers,  clearing buffet and replenishing.
• To provide check out services for all executive level guests.
• To maintain active knowledge of hotel’s occupancy as well as movement of VIPs and P6s.
• To ensure phones are properly answered and phone etiquette is observed.
• To keep updated information on city’s events and other information such as restaurants, places of interest, plays, concerts, etc…

Requirements:

• Diploma in Hospitality Management is preferred
• Good command of English, Cantonese, Mandarin
• F&B experience is preferred
• Be proactive and guest-oriented