Call Services Centre Officer / Agent

Hotel ICON

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Call Services Centre Officer/ Agent.

Job Responsibilities

  • Provide courteous service and respond promptly to guests’ requests and inquiries.
  • Handle all incoming and outgoing telephone calls with courtesy and efficiency.
  • Be familiarized with the handling of equipment in the Telephone Room.

Job Qualifications:

  • Certificate in hospitality / hotel study or related discipline
  • Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
  • Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
  • Less experience will be considered as Call Services Centre Agent
更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 尖沙咀東
僱用形式
  • 全職
  • 長期
待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 額外產假
  • 額外侍產假
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

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