Call Services Centre Officer / Agent

Are you ready to stand out among the next-generation of hospitality leaders? We are looking for Call Services Centre Officer/ Agent.

Job Responsibilities

• Provide courteous service and respond promptly to guests’ requests and inquiries.
• Handle all incoming and outgoing telephone calls with courtesy and efficiency.
• Be familiarized with the handling of equipment in the Telephone Room.

Job Qualifications:

• Certificate in hospitality / hotel study or related discipline
• Knowledgeable about the software including to but not limited to OPERA system, E-connect and electronic devices, etc
• Excellent command in English, Cantonese, Putonghua and any other languages would be an asset
• Less experience will be considered as Call Services Centre Agent