Guest Engagement Officer

Conference Lodge

Job Overview

Be responsible for the smooth and efficient operation to achieve results to the standard. To ensure that services are provided to the satisfaction of the guests.

Responsibilities

  • Maintaining smooth operations at the Front Desk, Concierge and Service Call Centre;
  • Maintaining good guest relations and providing quality services to guests and cumtomers;
  • Carrying out procedures to ensure efficient work processes via exemplary services, maximizing on-day performance in room occupancy and average daily rates.

Requirements

  • Diploma in hotel management or above;
  • 1 year's relevant experience in front office and guest services;
  • Fluent spoken English, Cantonese and Mandarin;
  • Able to work under pressure;
  • Strong passion in provision of total quality service.
  • Aligned with the group’s Core Values: Liveliness, Heart2Heart, Oneness, Trust, Excellence, and Learning.

We Offer an Attractive Salary and Benefits:

  • Medical benefit
  • Staff meal provided
  • 8 days off per month
  • No split shift
  • Birthday leave
  • On-the-job training
  • Career Development

Work Location: Sai Kung

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
工作地點
  • 西貢
僱用形式
  • 長期
教育程度
  • 文憑或相等程度
待遇
  • 五天工作週
  • 生日假
  • 恩恤假
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

類近好工

行李服務款待專員─平日/週末兼職

Hong Kong Disneyland

兼職店舖助理 (中環/銅鑼灣/鰂魚涌太古坊新分店)

OMUSUBI

行李服務款待專員─全職

Hong Kong Disneyland

前堂服務款待專員 - 平日兼職

Hong Kong Disneyland

兼職小食部助理

7-Eleven

壽司師傅

Wellcome