Customer Services Assistant (Gatehouse) 客戶服務助理 (閘口)

The Role
The job holder's major responsibilities are to:

• Provide counter service for truckers
• Handle shipping/car carrier documents and container appointment
• Process data in a timely, accurate manner
• Handle hotline enquiry
• Assist in gate operations including container weighing and inspection
• Handle dutiable / detained / damaged / rejected container

The Person
The idea candidate should have/be:

• Diploma holder, or Form 5 or above with 2 years clerical experience
• Knowledge and experience in handling shipping document and terminal operations is an advantage
• Conversant with PC and Microsoft Office application
• Good written and spoken English and Chinese (Cantonese & Putonghua)
• Good problem solving, interpersonal and communication skills
• Good team player and customer oriented
• Willing to perform jobs on shift basis  (including overnight shift)
• Fresh graduates will also be considered