Assistant Event Manager

JW Marriott Hotel Hong Kong

Job Descriptions for Assistant Event Manager

  • Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
  • This position primarily handles events of average complexity.
  • Ensures their property events have a seamless turnover from sales to service back to sales.
  • Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
  • Ensure staff is working together as a team.
  • Communicate with guests, other employees, or departments to ensure guest needs are met.
  • Respond to and try to fulfill any special banquet event arrangements.
  • Meet the group requirements and company standards, and resolve any problems.
  • Document pertinent information in appropriate department logbook.
  • Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
  • Develop and maintain positive working relationships with others, and support team to reach common goals.

Requirements:

  • Degree holder in Hotel & Catering Management or related disciplines
  • A minimum of 3-4 years' events management experience in hospitality industry
  • Excellent communication, interpersonal and presentation skills
  • Well-versed in both written and spoken English and Chinese
  • Mature with positive thinking and guest oriented

 

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