Job Descriptions for Assistant Event Manager
- Responsible for preparing all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout pre-event, event and post-event phases of property events.
- This position primarily handles events of average complexity.
- Ensures their property events have a seamless turnover from sales to service back to sales.
- Recognizes opportunities to maximize revenue opportunities by up-selling and offering enhancements to create outstanding events.
- Ensure staff is working together as a team.
- Communicate with guests, other employees, or departments to ensure guest needs are met.
- Respond to and try to fulfill any special banquet event arrangements.
- Meet the group requirements and company standards, and resolve any problems.
- Document pertinent information in appropriate department logbook.
- Assist management in hiring, training, scheduling, evaluating, counseling, disciplining, and motivating and coaching employees.
- Develop and maintain positive working relationships with others, and support team to reach common goals.
Requirements:
- Degree holder in Hotel & Catering Management or related disciplines
- A minimum of 3-4 years' events management experience in hospitality industry
- Excellent communication, interpersonal and presentation skills
- Well-versed in both written and spoken English and Chinese
- Mature with positive thinking and guest oriented