Customer Service Executive

Xcelom Limited

Job Responsibilities:

  • Work all around CS duties to deliver good customer service to meet Company’s service standard
  • Receive incoming calls and follow up enquires from Clinics/ Hospital
  • Responsible for sample pickup arrangement, sample registration, reports issuance, billings and daily operational and supporting work
  • Update inventory records and issue inventory reports
  • Perform document entry, updates, filing regularly and work all around CS team
  • Perform ad hoc duties as assigned

Job Requirements:

  • Secondary / Tertiary / Diploma or above in business or any related disciplines
  • Minimum 1 year working experience, medical clinic or laboratory experience is highly preferred, fresh graduate also welcomed
  • Proficient in computer applications, such as MS Office, Chinese typing and English typing
  • Good interpersonal & communication skills with external & internal parties
  • Good command of spoken and written English/Chinese, and conversant in Mandarin is preferable but not a must
  • Responsible, detail-minded, self-motivated, pleasant and team player
  • Able to perform multi-tasks and work under pressure
  • Shift duty on weekday (8:30am-5:30pm; 10:30-7:30pm)
  • Alternative Shift on Saturday (9:00am-4:00pm)
  • Immediate availability is highly preferred 




We offer medical insurance coverage, double pay, discretionary performance bonus, and external training opportunities in management / science to the right candidate. Please apply with your resume with details of qualification, experience, present and expected salary by clicking "Apply".

All personal data collected would be used for recruitment purpose only.

薪酬 薪金面議
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
  • 沙田
  • 全職
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE
工作簽證 只接受有工作簽證之人士
  • 十三個月薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 醫療計劃
  • 加班津貼


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