Guest Service Officer

Rosedale Hotel Hong Kong Limited

Responsibilities:

  • Carry out check-in/check-out service in professional manner
  • Handle enquires and resolve complaints
  • Ensure guest satisfaction with service excellence

Requirements:

  • Diploma or Certificate in Hospitality Management or related disciplines
  • 2 years or above guest service experience gained from hotel front desk
  • Good command of spoken English, Cantonese and Mandarin
  • Cheerful with positive attitude and willing to learn
  • Willing to work on shift (0700-16:00 & 15:00-00:00) and on public holidays
  • Complete 3 doses of COVID-19 vaccine

(Candidate with less experience or fresh graduates will be considered for Guest Service Agent)

更多工作資料
薪酬 16,000 - 17,500 / 月薪
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 銅鑼灣
僱用形式
  • 全職
  • 長期
教育程度
  • 文憑或相等程度
待遇
  • 恩恤假
  • 豐厚薪酬
  • 彈性花紅
  • 員工免費膳食
  • 婚假
  • 醫療計劃

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