Senior Supervisor - Rooms (Housekeeping)

The Peninsula Hotel Limited

We are looking for talented applicants with enthusiasm, passion, positive service attitude and outstanding interpersonal and communications skills to fill this exciting position.

  • 17 paid statutory holidays
  • Exceptional market leading benefits
  • Option of MPF or ORSO retirement scheme

Responsibilities:

  • Oversees daily & overnight operations and conducts spot checks of guestrooms to ensure a high level of quality and cleanliness is maintained
  • Tackles operational issues and handles guest complaints as needed
  • Provides support to Floor Supervisor and guidance to Room Attendants as needed
  • Follows up on short-comings of staff and ensures continual improvement through on-the-job coaching

Requirements:

  • Minimum of five years' experience in the housekeeping field, with two years of experience in supervisory position preferred
  • Hands-on experience with MS Office and PMS systems
  • Good written and spoken English & Cantonese, basic Mandarin is required
  • Overnight duty will be required

About The Peninsula Hong Kong

The legendary ‘Grande Dame of the Far East’ first opened in 1928. Today, this magnificent hotel blends the grandeur and nostalgia of a bygone era with modern technology and convenience. Located in Hong Kong’s vibrant Tsim Sha Tsui district with stunning harbour views, The Peninsula Hong Kong is one of the world’s greatest hotels.

We foster a strong sense of team work, service and dedication that goes the extra mile. As a team member of The Peninsula Hong Kong, you will experience a harmonious professional environment where attractive remuneration, recognition and generous benefits form part of a caring culture. We also offer our employees a wide range of training and development programmes to provide opportunities for career progression.

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