Front Desk Supervisor / Agent

JW Marriott Hotel Hong Kong

Job Descriptions:

  • Able to work overnight
  • Process all guest check-ins by confirming reservations, assigning room, and issuing and activating room key.
  • Process all payment types such as room charges, cash, checks, debit, or credit.
  • Process all check-outs including resolving any late and disputed charges.
  • Answer, record, and process all guest calls, messages, requests, questions, or concerns.
  • Coordinate with Housekeeping to track readiness of rooms for check-in.
  • Communicate parking procedures to guests/visitors and dispatch bell staff or valet staff as needed.
  • Supply guests with directions and information regarding property and local areas of interest.
  • Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy.
  • Complete designated cashier and closing reports in the computer system.
  • Cash guests' personal checks and traveler's checks.
  • Count bank at the beginning and end of shift. Balance and drop receipts according to Accounting specifications.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

更多工作資料
薪酬 薪金面議
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 金鐘
僱用形式
  • 全職
教育程度
  • 碩士
  • 學士
待遇
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 教育津貼
  • 家屬醫療計劃
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃
  • 社交/休閒及運動設施
  • 交通津貼

類近好工

餐務組組員 (全職) 膳食及營養部

Hong Kong Adventist Hospital - Stubbs Road

兼職戲院服務員

Multiplex Cinema Limited

顧客服務助理

Unicorn Stores (HK) Limited

客戶服務員(Shop Assistant) (全職-工作六小時)

Many Wells Property Agent Limited

店務助理 (兼職) (Part Time Shop Assistant)

Many Wells Property Agent Limited

兼職小食部助理

7-Eleven