Customer Service Officer

NTK Academic Group Limited

NTK Academic Group ( is offering a new Customer Service Representative position to cope with our growing Business.

If you are passionate about education and would like to work in a company with a diverse culture and opportunities for advancement, this is the opening you have been looking for.


Job Responsibilities:

  • Answer enquiries from parents, students and referring agencies professionally
  • Understand clients’ needs and provide suitable solutions
  • Identify potential clients to achieve business targets and sustainable growth
  • Provide after-sale services to enhance customer satisfaction
  • Introduce and follow up education programs that base on students’ needs and ability to enhance continuous service
  • Assist  in ad hoc projects

Essential Qualities

  • Higher diploma or above in any discipline
  • Good command of spoken and written English, Cantonese and Mandarin 
  • Possess problem-solving skills and good listening skills to tailor the best solution according to clients' needs
  • Able to prioritize and handle multiple tasks simultaneously
  • A good team player and good interpersonal skills 
  • Candidate with more experience will be considered as Senior Customer Service Officer

What We Offer

  • 5-day work week in a vibrant and multicultural work environment
  • Unique opportunity to work under an expanding brand with more than 25 years of legacy
  • Comprehensive training and professional development program
  • Career advancement opportunities in a market leading organisation
  • Medical benefits and monthly wellness sponsorship for leisure activities
  • Competitive remuneration package and incentive schemes

Note: Shortlisted applicants will be invited to interview by HR staff and interview details will be confirmed by NTK official email.

薪酬 薪金面議
  • 推廣 · 銷售 · 客戶服務 - 其他職位
  • 銅鑼灣
  • 九龍城
  • 全職
  • 長期
  • 碩士
  • 學士
  • 副學士或高級文憑
  • 五天工作週
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 保險計劃
  • 醫療計劃



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