香港著名網購平台客戶服務 (人工高達$17K/$5000新人獎/$1000勤工獎)

TDCX Hong Kong

We are looking for Customer Service Specialist to join our growing family. Come home and start your #BeMore journey with TDCX today!

 

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

 

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives 
• Comprehensive medical, insurance, or social security coverage
• Premium workspaces & Engaging activities 
• Strong learning and development plans for your career growth
• Easy to locate area with direct access to public transport
 

 

What is your mission?

  • You will help us deliver excellent service to our partner brands by performing these tasks:
  • Provide excellent customer experience by voice call/ email/ live chat 
  • Identify and analyze customers’ issues and provide solutions to resolve their needs.
  • Provide constructive feedback on tools, resources, procedures, and guidelines to enhance workflow and the customer experience.
  • Deliver the best services to customers to ensure the highest customer satisfaction.

 

Who are we looking for?

  • School Certificate or above
  • Experience in customer service or related sector is preferred
  • Strong communication and negotiation skills
  • Proactive, self-motivated and service-oriented
  • Proficient in MS Office
  • Good command of spoken Chinese, Mandarin and English
更多工作資料
薪酬 14,000 - 18,000 / 月薪
工種
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 觀塘
僱用形式
  • 全職
教育程度
  • 學士
  • 副學士或高級文憑
  • 文憑或相等程度
  • 中五至中七或DSE
待遇
  • 五天工作週
  • 豐厚薪酬
  • 醫療計劃

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