Assistant Guest Experience Supervisor - Concierge

ALVA HOTEL BY ROYAL

ALVA HOTEL BY ROYAL is a new 618-room premium hotel, strategically located along the scenic Shing Mun River in Shatin, a dynamic attraction in Hong Kong known for its cultural and refreshing neighbourhood with 40 minutes away from Hong Kong International Airport by car.  The Hotel offers guest-centric technology, innovative dining and accessible luxury with a modern lifestyle hospitality concept designed specifically for the mobile and adventurous travellers.  It has four restaurants and bars, a well-equipped gym, a rooftop thermostatic swimming pool and more.

Inspiring Opportunity Awaits….


DUTIES AND RESPONSIBILITIES

  • Assist in monitoring all services provided by Concierge associates and ensure the smooth operation of the Concierge
  • Follow the procedures on luggage related matters and ensure the Concierge associates are well followed
  • Assist in tracing guest dislocated or lost luggage upon request
  • Report all irregularities to the Chief Concierge and seek assistance from Duty Manager whenever needed
  • Perform special duties as assigned by Chief Concierge

QUALIFICATIONS

  • Diploma or above in hospitality management or related disciplines. Knowledge of Opera System is preferred
  • Holder of Hong Kong Driving License No. 1 & 2
  • Minimum 3 years working experience in Concierge in hotel or similar capacity
  • Hardworking, willing to work on shift duties and overtime
  • Good command in English, Mandarin and Cantonese
更多工作資料
薪酬 17,500 - 18,500 / 月薪
工種
  • 餐飲 · 酒店 - 其他職位
  • 物業管理 · 保安服務 - 客戶服務員、禮賓服務
  • 推廣 · 銷售 · 客戶服務 - 客戶服務
工作地點
  • 沙田
僱用形式
  • 全職
教育程度
  • 文憑或相等程度
待遇
  • 恩恤假
  • 豐厚薪酬
  • 牙科計劃
  • 彈性花紅
  • 員工免費膳食
  • 保險計劃
  • 婚假
  • 醫療計劃

類近好工

會所助理 - 沙田

Kerry Properties Limited

兼職小食部助理

7-Eleven

禮賓司 Concierge (9小時)(何文田 - 住宅)

嘉里物業管理服務有限公司

全職戲院服務員

Multiplex Cinema Limited

Assistant Concierge 禮賓助理 (大嶼山)

SWIRE PROPERTIES LIMITED

酒店前台接待員[炒散]

Hotel Pravo Hong Kong Limited