Customer Service Officer, Hotline (Day Shift)

SmarTone Telecommunications Limited

Responsibilities:

  • Handle corporate & English speaking customers' enquiries and complaint in a professional manner
  • Support an exercise on collecting and analyzing customer feedback

Requirements:

  • F.5 or above with minimum 2 years of relevant experience in service industry
  • Good knowledge of mobile, internet and PC products
  • Good spoken English & Chinese, Putonghua is an advantage
  • Customer oriented, pleasant, mature, independent and able to work under pressure
  • Day Shift duty is required (8:30am - 6:00pm)
  • 7 day-offs per month + Public Holiday
  • Fresh graduates will also be considered
更多工作資料
薪酬 13,000 - 16,000 / 月薪
工種
  • 推廣 · 銷售 · 客戶服務 - 其他職位
工作地點
  • 牛頭角
僱用形式
  • 全職
  • 長期
教育程度
  • 中五至中七或DSE
待遇
  • 生日假
  • 牙科計劃
  • 彈性花紅
  • 家庭友善假
  • 彈性工時
  • 保險計劃
  • 醫療計劃
  • 特別/額外事假

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