Senior Guest Relations Officer - Writing

Ocean Park Corporation

Responsibilities

(Long Term Contract)

The incumbent will be responsible for supporting all in-park guest services and promotions, providing guest services, handling guests' written or verbal enquiries and comments including complaints. Also, he/she will be required to follow up administrative works through different systems and prepare relevant reports. In addition, he/she will carry out any special duties assigned by the supervisors.

Requirement

- University Degree or Diploma in Hospitality or general discipline
- With at least 1 year work experience in hospitality industry and guest-oriented jobs
- Mature, independent with solid experience in complaint handling
- Customer-oriented with pleasant manner, strong communication skill
- Strong sense of responsibility, attention to details with multi-tasking skill
- Good command of both spoken and written English and Chinese, including Putonghua - Computer literate
- Willing to work on shifts and during weekends and public holidays

Candidate with less experience and qualification will be considered for the post of Guest Relations Officer

更多工作資料
薪酬 薪金面議
工種
  • 文職 · 接待 · 補習 · 導師 - 接待員
工作地點
  • 黃竹坑
僱用形式
  • 全職
  • 合約
教育程度
  • 文憑或相等程度
待遇
  • 酬金
  • 保險計劃
  • 醫療計劃
  • Long Term Contract

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